Structural, not symptomatic
Other tools help agents close tickets faster. Connect identifies why those tickets exist in the first place — queue design, skill gaps, policy confusion.
Operations intelligence for customer service
Stop fixing tickets one at a time. Fix the reasons they exist.
Every ticketing tool helps the agent on the phone. Vyra Connect sits a layer above — analyzing thousands of interactions to find the structural issues in your operation, then prescribing the fix.
Prescriptive recommendations
Every insight arrives with a proposed fix and projected impact — not another dashboard to stare at. Approve, modify, or skip.
Connected across the stack
Connect works with Harmony (staffing), Tome (knowledge), and Lokie Live (training) so a structural fix becomes a scheduled action, not a meeting.
Priced per agent.
Undercuts Zendesk while delivering operations intelligence none of them have.
Free
$0
up to 3 agents
- Case management
- WHO/WHAT/WHERE/WHEN auto-fill
- Limited Ask Vyra
Pro
$15
per agent / month
- Unlimited agents
- Full Ask Vyra copilot
- SLA tracking
- Disposition intelligence
Team
$25
per agent / month
- Ops Intelligence feed
- Structural analysis + prescriptive fixes
- Harmony, Tome, Lokie Live integrations
- Impact dashboard
Enterprise
Talk to us
SSO, API, SLA guarantees
- Custom routing
- Audit logs
- White-label
- SLA guarantees